Employment and Labour Laws for Cleaning Industry Workers in Australia

Published: 2025-06-08

The cleaning industry in Australia is highly regulated when it comes to employment conditions. Cleaners are covered under the Cleaning Services Award [MA000022], administered by the Fair Work Ombudsman. This award governs minimum pay rates, working hours, overtime, leave entitlements, and termination rights.

As of 2025, the minimum hourly rate for general cleaners is indexed annually by the Fair Work Commission. Employers must ensure they are paying the correct rates based on the cleaner’s classification, which ranges from Level 1 (basic duties) to Level 4 (team leader/supervisor roles).

Casual workers are entitled to a 25% loading in lieu of paid leave. Break entitlements are also specified: employees working over 5 hours must be given a 30–60 minute unpaid meal break. Additional paid rest breaks apply depending on shift length and working conditions (e.g., night work, high-risk sites).

Superannuation contributions, sick leave, and public holiday pay must also be administered correctly. Cleaners who are subcontracted as sole traders or ABN holders must still be assessed under “sham contracting” rules. If the relationship resembles employment more than a business-to-business contract, penalties can apply.

Workplace discrimination, unfair dismissal, or wage theft can be escalated to the Fair Work Commission, and businesses failing to comply risk substantial legal action, fines, or loss of contract eligibility.

Cleaning businesses must maintain time sheets, contracts, payslips, and tax records in order to remain compliant. Ensuring fair and lawful treatment of cleaners not only avoids legal pitfalls but also boosts staff morale and retention.